Privacy policy

Privacy policy for https://rm04.eu exploited by the company Hackers Bescherming B.V.


About our privacy policy

Hackers Bescherming B.V. cares about your privacy. We therefore only process data that we need for (improving) our services and handle the information we provide about you and your use with care of our services. We never provide your data for other commercial purposes then described in this privacy policy to third parties.

This privacy policy applies to the use of the website and the services provided by Hackers Bescherming B.V.. The effective date for the validity of these conditions is 10/08/2019, with the publication of a new version expires the validity of all previous versions. This privacy policy describes what information about you are collected by us, what this data is used for and with whom and under what conditions this information can possibly be shared with third parties. We will also explain to you in which way we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact us for any privacy matters, you can use the contact form on this website.


About the data processing

Below you can read how we process your data, where we store it or have it stored, and which security techniques we use and for whom the data is transparent.


Webshop software

WooCommerce
Our webshop has been developed with software from WooCommerce, we have opted for our own web hosting
servers. Personal data that you provide to us are available to us. We have access to this data to offer marketing and support, we will never use your information for any other purpose. We are obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.


Payment processors

Sisow
We use it to process (part of) the payments in our webshop, Sisow processes your payment details such as your bank account. Sisow has taken appropriate technical and organizational measures to protect your personal data. Sisow reserves the right to use data to further improve their services.

Crypto currencies
Our system checks by itself if your payment using any of the provided crypto valuta’s is processed and will change order status accordingly, depending on the currency this can take from 5-60 minutes. We don’t store any payment details using this method besides the normal order details.

Bank transfer
We use it to process (part of) the payments in our webshop, We proces your payment details such as your bank account. We have taken appropriate technical and organizational measures to protect your personal data. We reserve the right to use data to further improve our services.


Reviews

Own review system
We collect reviews using our own platform. If you leave a review using our system then you are required to provide your name, place of residence, country and e-mail address. We use this data so that
we can link the review to your order. We publish your name, place of residence and country as review on this website. In some cases, we may contact you to request an explaination about your review.

Shipping and logistics

PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the PostNL services for the execution of deliveries. It is therefore necessary that we provide your name, address and share residence details with PostNL. PostNL uses this data only for the purpose of performing the agreement. In the event that PostNL engages subcontractors, PostNL also submits your data to these parties.

Invoicing and accounting

Administration
We use services to keep track of our administration and accounting. We share your name, address and place of residence details and details regarding your order. This data is used for administering sales invoices and calculating taxes. Your personal data is protected sent and saved. We require to maintain confidentiality and your data will be confidential to treat. We do not use your personal data for purposes other than those described above.

Automatically collected data
Data that is automatically collected by our website is processed for the purpose of providing our services and further improvement of our services. This data (for example your IP address, web browser and operating system) is not
personal data.

Cooperation with tax and criminal investigations
In some cases, Hackers Bescherming B.V. held on the basis of a legal obligation to share your data in connection with fiscal or criminal investigation by the government. In such a case we are forced to share your information, but we will be within the possibilities provided by the law to resist this where possible.

Retention periods
We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you
indicates that you no longer wish to use our services. If you indicate this to us we will also interpret it as a forget request. We submit invoices with on the basis of applicable administrative obligations to save your (personal) data, so we will keep this data for as long as the applicable period expires.

Your rights

On the basis of the applicable Dutch and European legislation you have certain rights as a data subject with regard to the personal data processed by or on behalf of us. We explain below which ones these are and how you can invoke these rights. In principle we send to prevent abuse copies and copies of your data only to your e-mail address already known to us. If you wish to receive data at a different e-mail address or, for example, by post, we will ask you to
identify. We keep a record of processed requests, in the case of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to submit a complaint to the Dutch Data Protection Authority if you suspect that we use your personal data in the wrong way.

Right of inspection
You always have the right to process the data that we relate to your person or traceable to that end. You can make a request to that effect for privacy issues. You will receive a response to your request within 30 days, if your request is granted we will send you a copy of all data with an overview of the processors who provide it to the e-mail address known to us have information in it, stating the category under which we have stored this information.

Rectification right
You always have the right to process the data that we  relate to your person or be traceable to that end. You can make a request to that effect for privacy issues. You will receive a response to your request within 30 days. If your request is granted we will send you a confirmation at the e-mail address known to us that the data has been changed.

Right to limit processing
You always have the right to limit processing of the data that we relate to or for your person. You can make a request to that effect for privacy issues. You will receive a response to your request within 30 days, if your request is granted
we will send you a confirmation at the e-mail address known to us that the data until you no longer will be processed.

Right of objection and other rights
In appropriate cases you have the right to object the processing of your personal data by us. If you object we will immediately process the data cease pending the handling of your objection. If your objection is justified, we will make copies and / or make copies of data that we (have) processed made available to you and the processing thereafter permanently stops. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. Do you believe if this is the case, please contact us for privacy matters.

Cookies

Google Analytics
Cookies from the American company Google are placed by our website as part of the “Analytics” service. We use this service to keep track of and get reports on how visitors use the website. We collect information about your surfing behavior and share this data with Google. Google can enter this information interpret coherence with other datasets and thus follow your movements on the internet. Google uses this information for offering targeted advertisements (Adwords) and other Google services and products.

Cookies from third parties
In the event that third party software solutions use cookies, this is stated in this cookie policy.

Changes to this privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we have already collected data
with regard to your processing, we will inform you thereof by e-mail.

Contact details

Hackers Bescherming B.V.
Rietgors 15, 1111 VP, Diemen, Netherlands, sales@rm04.eu